Handi-Wheels Ride Guide

JEFFTRAN serves many clients who qualify under the American's with Disabilities Act (ADA).  Handi-Wheels is a paratransit service which operates during our regular business hours and is a "origin to destination " service.

Handi-Wheels can pick up clients inside the city limits and take them to any destination within the city limits. All buses are wheelchair-lift equipped and provide transportation for individuals who because of disability cannot travel to or from a fixed route bus stop or cannot get on, ride or get off a fixed route bus.

Handi-Wheels riders must apply for and be approved in order to use this service. Applications and detailed service descriptions are available in standard print and accessible formats from:

City Hall
320 E McCarty St
Jefferson City, MO 65101
Phone: 573-634-6410  

Transit Division
820 E. Miller St
Jefferson City, MO 65101
Phone: (573) 634-6477
TDD Users, please call through Missouri Relay Service at 1 (800) 735-2966.  

You may also download the Handi-Wheels Application and mail or return to the addresses above.

With many clients in Jefferson City who qualify under ADA for this service, and with as many as 250 riders each day, it is VERY necessary to schedule rides at LEAST one day in advance. Our paratransit service uses computer software to schedule these rides. The dispatcher office number is (573) 634-6477.

Handi-Wheels fares are $2.00 per ride (not round trip). Drivers aid passengers (when needed) to board (including securing wheel chairs) and they aid passengers when exiting the bus (when needed). If a passenger requires additional help, i.e., getting into a business or office, Handi-Wheels will provide transportation for an attendant (provided by the passenger) at no additional charge.