Policies and Procedures
As a recipient of federal funds from the U.S. Department of the Interior, the Jefferson City Parks and Recreation Commission and the Jefferson City Department of Parks and Recreation operates programs subject to the nondiscrimination requirements of Title VI of the 1964 Civil Rights Act. Under Title VI, the U.S. Department of the Interior strictly prohibits discrimination because of race, color, or national origin in its federally assisted programs. Any person who believes he or she has been discriminated against in any program or facility of the Jefferson City Department of Parks and Recreation, or desires further information regarding Title VI, should write immediately to:
The Office for Equal Opportunity
U.S. Department of Interior
Office of the Secretary Washington, D.C. 20240
Decisions regarding morning programs will be made by 8 a.m. and announced as quickly as possible thereafter. Decisions on the cancellation of evening activities due to inclement weather will be made by 3:30 p.m. daily. The Activities Hotline (573) 634-6485 will be updated as frequently as necessary when weather is a consideration.
Termination of Participation
Any park user, program participant, or spectator who strikes, attempts to strike, verbally threatens to strike, or attempts to intimidate a Parks and Recreation employee or cause such employee or another park patron to be apprehensive about his/her personal safety; or who persists in the use of vulgar and inappropriate language in addressing a Parks and Recreation employee or at a Parks and Recreation program or facility; or who fails to heed the request of an on-site Parks and Recreation supervisor to vacate park property is subject to prosecution for violation of the City of Jefferson trespassing ordinance and suspension from attendance at Parks and Recreation programs or facilities for a period to be determined by the Director of Parks and Recreation.
JC Parks has adopted the following refund policy regarding programs and facilities.
Program cancellations may only be made Monday-Friday 8am-5pm by calling the front desk at (573)634-6482 or in person at The Linc, 1299 Lafayette Street.
- If a cancellation is made prior to the registration deadline, a refund will be given, less a processing fee.
- Processing Fee: $10 for programs fees up to $99
- $20 for program fees $100 & over
- Cancellations will be given a household credit to be used for future programs/reservations.
- A $25 processing fee will be processed per week, per child for every credit issued.
- All camp credits must be requested two weeks prior to the first day of the program.
- If a cancellation is made after the registration deadline, a credit will be given for 1/2 of the fee paid.
- Once a program starts no refund or credit will given unless a medical statement substantiates the injury or illness.
- Camp transfers: After registration deadline a $10 transfer fee will be processed per week, per child.
Facilities/Hayride Rental Refunds
- Fees paid for admission to park facilities are not refundable.
- The $10 facility holding fee required to reserve park facilities/shelters is not refundable under any circumstance except as in #5 below.
- If a cancellation occurs ten or more business days prior to the scheduled reservation, the facility/hayride rental fee and deposit is refundable, less a $10 processing fee.
- If a cancellation occurs less than ten business days prior to the reservation, 1/2 of the rental fee and the entire damage deposit will be refunded.
- Full refunds are made if a rental is canceled by Parks and Recreation.
Pool Rental Refunds
- Weather cancellations are at the discretion of JC Parks Aquatics staff only.
- Reservation fees for Memorial or Ellis Porter swimming pools are not refundable under any circumstance except as in #4 below.
- Transfer of reservation dates: Transfer of rental date must be requested two weeks prior to reservation date.
- Full refunds are made if a rental is canceled by JC Parks.
Summer Pool Passes
No refunds will be issued for summer pool passes.
Amusement Park Tickets
All amusement park ticket sales are final. Refunds are not issued for amusement park tickets.
Late Fee Policy
Many parks and recreation programs have enrollment limits and registration deadlines. To ensure a spot in your favorite activity, please be sure to register before the registration deadline. Registering early will allow for proper staffing levels and adequate equipment and program supplies for all participants and will save you money. If space is still available in a program after the registration deadline, the program fees will be higher
Late Fee Policy
Many parks and recreation programs have enrollment limits and registration deadlines. To ensure a spot in your favorite activity, please be sure to register before the registration deadline. Registering early will allow for proper staffing levels and adequate equipment and program supplies for all participants and will save you money. If space is still available in a program after the registration deadline, the program fees will be higher.
In any Parks and Recreation program, a participant who is bleeding or who has blood on his/her clothing shall be prohibited from participating further in the activity until appropriate treatment has been administered. Appropriate treatment may include bandaging as necessary to prevent recurrence.
This policy has been implemented to protect the participants, coaches, staff, and their families from diseases transported through the accidental contact of tainted blood. If medical care is needed, the participant must leave the activity until the problem situation has been resolved. A 70% isopropyl alcohol solution must be used to disinfect the skin and clothing. All infected areas must be thoroughly cleaned before this individual is allowed to continue participating in the activity. This may require that the player remove affected clothing and replace it in order to be able to continue participating.
All participants should bring an extra shirt, pair of pants/shorts, and socks to each activity to change into in the event a blood incident should occur.
Fragrance Free Policy
The Jefferson City Parks and Recreation Commission respectfully requests and encourages all patrons attending or participating in any Parks and Recreation meeting, special event, facility or program remain as fragrance free as possible by not wearing perfume, after shave, scented lotions, fragranced hair products and/or other similar products. Fragranced products can cause persons with some chronic illnesses to suffer additional symptoms.
The Jefferson City Department of Parks and Recreation and/or the Jefferson City Parks and Recreation Commission does not provide insurance coverage for injuries suffered while participating in programs or using facilities. Any costs related to such injuries should be presented to your personal medical insurance carrier.
Frequently, Parks and Recreation staff may videotape or photograph participants enrolled in programs, classes, events, or enjoying park facilities. These photographs are for Parks and Recreation publications, flyers, brochures, program guides, TV programs, or advertisements. All photos and videos are for Parks and Recreation use and become the sole property of the Department.
Emergency? We Can Help!
Most Parks and Recreation crews and/or vehicles are equipped with radios or cell phones which can serve as an emergency reporting station for people needing help.
Our personnel can notify local emergency services of any requests for assistance.
A Helping Hand
The Jefferson City Department of Parks, Recreation & Forestry encourages people of all abilities to participate in the programs and at the facilities we offer. If a program modification will make an activity accessible for you, our staff will be happy to speak with you individually, make the necessary accommodations, and be sure that the on-site staff is familiar with the situation. Please do not hesitate to let us know how we can help you enjoy your leisure experience.
To provide a quality leisure experience for everyone, we strive to make all programs as inclusive and accessible as possible. However, we may not be able to provide all requested accommodations for all programs.
Vandalism, littering, and improper use of the parks and facilities results in thousands of dollars of needless expenses each year. Park users - we need your help! Please report any suspicious persons, activities, vandalism, misuse, or violation of park rules to the police or sheriff's department by calling 911. If you are not comfortable calling 911, call Crimestoppers ((573) 659-8477/(573) 659-TIPS). Callers are guaranteed anonymity and may receive a reward for information which leads to solving a crime, including park vandalism. By working together, we can stretch park dollars and help assure safe, attractive parks for ourselves and our children.
Community Parks are open year around from 5 a.m. until 11 p.m. Restroom facilities within the parks are available for use from April through October. Neighborhood Parks are also open year-round from 5:00 a.m. until dark.
Pets in the Park
Unless specifically posted, dogs, cats, and other pets are permitted in City parks* if they are under the control of their owner, on a leash no longer than 15 feet, and their excrement is immediately removed and properly disposed.
*Pets are not permitted at Parks and Recreation youth sports events to ensure the safety of participants and spectators.
Please, Don't Feed the Geese!
Goose droppings have been a major problem in our park system for a long time. Obviously feeding them only exacerbates the problem, since it encourages them to stay. Therefore, it is strongly recommended that you do not feed the geese inside the parks. The Parks and Recreation Department has tried many other means to alleviate the goose problem, but to no avail. Hopefully this will curtail the problem and lead to cleaner and nicer parks for you and your family.
Facility Rental Policies
SUGGESTED HEAT INDEX POLICY
Jefferson City Parks and Recreation uses the following heat index policy for all of our outdoor practices/games. This policy is separate from any other weather (rain, lightning, etc.) that may also occur. Heat index for each game or practice will be determined 1 hour before the scheduled start time.
Parents/guardians are expected to know their child better than the coach. Parents/guardians are responsible for communicating with the coach about their child's susceptibility to heat related illness, and to take other precautions that the parents/guardians believe are appropriate if they believe that weather or heat conditions place their child at risk of heat related illness or other danger, including withholding their child from participation.
Few Concerns; Activities will remain on